Privacy Policy

1. Introduction

At PortoQaly, we value your privacy and are committed to protecting the personal information of our clients, partners, website visitors, and users of our software products and digital services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request our services, purchase or use our software solutions, or communicate with us.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

Full name
Email address
Phone number
Company name
Job title
Billing and payment information (when applicable)
Account credentials for software platforms
Support requests and communications

b. Business Information

When using our software or requesting development services, we may process business-related information necessary to deliver our products, including:

Company settings
User accounts
Project information
Software configuration data
Technical documentation
Uploaded business content

c. Technical Information

We automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Session duration
Referral source
Error logs and diagnostic information

d. Cookies and Similar Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Measure marketing performance
Enhance security
Optimize user experience

3. How We Use Your Information

We use your information to:

Provide, develop, and maintain our software products
Deliver SaaS solutions and cloud services
Develop custom software, websites, and mobile applications
Process purchases and subscriptions
Create and manage user accounts
Provide technical support
Respond to inquiries
Improve product performance
Monitor system security
Detect fraud and unauthorized access
Send service-related notifications
Send marketing communications where permitted
Comply with legal obligations

4. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, including improving our products and ensuring platform security

5. Sharing Your Information

We do not sell your personal information.

We may share information only with:

Service Providers

Trusted third-party providers that assist with:

Cloud hosting
Payment processing
Email delivery
Customer support
Website analytics
Security monitoring

These providers process data only on our behalf and under appropriate confidentiality obligations.

Business Partners

When necessary to deliver requested products or services.

Legal Authorities

Where disclosure is required by law or necessary to protect our legal rights, customers, or systems.

Business Transfers

If PortoQaly is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

6. Data Security

We implement appropriate administrative, technical, and organizational measures to protect your information, including:

Secure servers
Data encryption where applicable
Access controls
Authentication mechanisms
Security monitoring
Regular software updates
Backup procedures

While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Maintain customer accounts
Fulfill contractual obligations
Resolve disputes
Comply with applicable laws
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict certain processing activities
Object to specific processing
Withdraw consent where applicable
Request a copy of your information
Opt out of marketing communications

To exercise these rights, please contact:

Email: info@portoqaly.com

9. Third-Party Services

Our software and website may integrate with third-party services, including payment gateways, cloud providers, communication platforms, analytics providers, or authentication services.

These third parties have their own privacy policies, and PortoQaly is not responsible for their privacy practices.

10. International Data Transfers

Your information may be processed or stored on servers located in countries other than your own. Where applicable, we implement appropriate safeguards to protect transferred data.

11. Children's Privacy

PortoQaly's products and services are intended for businesses and professional users and are not designed for children under the age of 13.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements.

The latest version will always be available on our website and will include the effective date.

Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we process your information, please contact us:

PortoQaly